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FAQ

Booking & Getting Started

How do I book an appointment?

Appointments are booked through the online booking system. Choose your service, pick a time, and you’re all set.

What services do you offer?

Estelle Esthetics offers professional brow services and waxing services in Buffalo, NY, including:

 

  • Eyebrow lamination

  • Eyebrow enhancement color

  • Eyebrow hybrid color

  • Eyebrow waxing

  • Facial waxing

  • Brazilian waxing

  • Bikini waxing

  • Body waxing

Visit our Services page to learn more.

What if I can’t find an appointment time?

Join the waitlist through the booking site. You’ll be notified when something opens up, and the list is contacted in order.

How can I contact you?

If you need to make changes to your appointment, please do so directly through your booking portal. 

If you have questions before booking, feel free to submit an inquiry via our online contact form or DM us on Instagram.

For First-Timers

Where is Estelle Esthetics located?

Estelle Esthetics is located at 2360 Sweet Home Rd #6, Buffalo, NY 14228, inside Elite Aesthetics.

What if this is my first wax?

We’ll take a minute before we start to talk through everything so you know exactly what to expect. You can ask me anything, and I’ll walk you through it as we go. Most first-timers tell me it was way less intimidating or painful than they anticipated.

Does waxing hurt?

Everyone experiences it differently, but most clients say it’s easier than they expected. I talk you through it and use techniques that help keep things as comfortable as possible!

How often should I schedule waxing appointments?

Most clients come in every 4 to 6 weeks to maintain consistent results, but this varies by service and person.

Brow Services

Which brow service is right for me?

It depends on your natural brows and the kind of result you want. Here’s a quick breakdown:

 

  • Eyebrow Lamination: Best if you already have brow hair to work with and want a fuller, lifted look. This smooths and sets your natural hairs into place so they appear thicker and more shaped.

  • Eyebrow Enhancement Color: Best if your brows are lighter or need more depth. This adds soft, natural-looking color to the hair to bring more definition.

  • Eyebrow Hybrid Color: Best if you have sparse areas or want a more filled-in shape. This adds color to both the hair and the skin, giving more structure and a longer-lasting, defined look.

How long does eyebrow lamination last?

Eyebrow lamination usually lasts about 4 to 6 weeks. Your natural hair growth and aftercare can affect how long the shape holds.

How long does eyebrow enhancement color last?

Enhancement color typically lasts up to 4 weeks. Skin type, skincare routine, and sun exposure can all affect how long the color stays.

How long does eyebrow hybrid color last?

Hybrid color lasts up to 6 weeks. Skin type, skincare routine, and sun exposure can all affect how long the color stays.

How should I care for my brows after my appointment?

Avoid getting your brows wet for the first 24 hours after your service.

Keeping the brow hairs nourished with a conditioning serum can help maintain results and support long-term hair health.

For full prep and aftercare guidance, please see the Prep & Aftercare section below!

Waxing Services

Should I shave before my waxing appointment?

For best results, avoid shaving before your appointment. Hair should be about the length of a grain of rice so the wax can grip and remove it effectively.

 

If you’re coming in for a Brazilian and have significant growth, a light trim is perfectly fine.

Will facial waxing irritate my skin?

Some redness can happen right after, but it usually fades quickly. Techniques are adjusted for sensitive areas!

How long do waxing results last?

Most clients enjoy smooth skin for several weeks before regrowth starts. The more often you get waxed and refrain from shaving, the longer the results last. 

 

For prep, aftercare, and ingrown hair prevention, please see the Prep & Aftercare section below.

Prep & Aftercare

What should I do before my appointment?

To ensure the best results:

  • Avoid shaving before your appointment

  • Stop chemical exfoliation (acids, retinol) at least 7 days prior

  • Avoid all exfoliation 48 hours before your appointment

  • Arrive with clean, product-free skin

 

Hair should be long enough for the wax to grip properly—at least a grain of rice in length. If you’re coming in for a Brazilian and have significant growth, a light trim is perfectly fine.

What should I do after my appointment?

To keep your skin calm and smooth:

  • Avoid heat (hot showers, saunas), workouts, and friction for 24 hours

  • Keep the area clean and wear loose clothing if applicable

  • Moisturize daily with a gentle, lightweight product

 

After a few days, begin gentle exfoliation to maintain smooth skin and prevent buildup.

How do I prevent ingrown hairs after waxing?

Consistent aftercare is key:

  • Begin gentle exfoliation a few days after your appointment

  • Use a combination of chemical exfoliation (to clear buildup) and physical exfoliation (to lift trapped hairs)

  • Keep skin hydrated with daily moisturizing

 

Consistency helps reduce irritation and keeps results smooth between appointments.

What products do you recommend for aftercare?

A simple routine with effective products makes all the difference. I recommend:

  • Skinscript Clarifying Toner Pads: Exfoliating pads that help prevent ingrown hairs and reduce buildup (use ~3x/week; avoid within 5 days before waxing)

  • Skinscript Glycolic & Retinol Pads: Chemical exfoliating pads that help smooth and brighten the skin (use a few times per week; avoid within 5 days before waxing)

  • Ladypeng 50 Grit Exfoliating Towel: A physical exfoliator that helps lift trapped hairs and keep skin smooth (use 2–4x/week depending on sensitivity; avoid 48 hours before and after waxing)

  • Skinscript Light Aloe Moisturizer: A lightweight, oil-free daily moisturizer that helps soothe and hydrate the skin

  • Elleebana Elleeplex Aftercare Serum: A nourishing serum that helps support brow health and extend lamination results

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These products are available for purchase in the studio. If you’re unsure what’s best for your skin, I’m always happy to guide you.

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