Policies
Arrival
Time
Please arrive on time for your appointment. I allow a 5-minute grace period to respect everyone’s schedule. If you’re running later than that, your service may need to be shortened, and a 50% fee may apply.
Running late? Text me at 716-461-8079.
Cancellations
& Rescheduling
Need to make a change? No worries. Just update your appointment through the booking system. Appointments canceled within 24 hours will be charged 50% of the scheduled service.
No-Shows
Missed appointments without notice will be charged 100% of the scheduled service. This keeps things fair and allows me to hold space for clients who are ready to come in.
Waitlist
If you don’t see a time that works for your schedule while you're going through the booking form (shout-out to my lovely clients for keeping me busy!), select the join waitlist option. You’ll be notified as soon as something opens up.
The waitlist is always contacted first. I love your DMs, but the waitlist is the best way to keep things organized and fair for everyone.
Sick Policy
If you’re feeling sick at all, please reschedule your appointment. I work closely with every client, and rescheduling helps keep the space safe for everyone. I appreciate you being thoughtful!