Effective Date: 11/22/24
Welcome to Estelle Esthetics. These terms and conditions outline the rules and regulations for the use of our services and website. By booking an appointment, purchasing a product, or accessing our website, you agree to comply with these terms.
1. Appointments and Cancellations
- Appointments must be scheduled through our website, phone, or in person.
- A cancellation policy applies to all appointments. Cancellations or rescheduling must be made at least [insert time frame, e.g., 24 hours] in advance. Failure to do so may result in a cancellation fee.
- Late arrivals may result in shortened service time or rescheduling based on availability.
2. Payment Policy
- Payment for services is required at the time of your appointment.
- We accept [insert payment methods, e.g., cash, credit/debit cards, etc.].
- Gift cards or vouchers must be presented at the time of service and are non-refundable.
3. Refund Policy
- Refunds are not provided for completed services. If you are dissatisfied, please contact us within [insert time frame, e.g., 7 days] for resolution.
- Product refunds are only accepted for unopened items returned within [insert time frame, e.g., 14 days] with proof of purchase.
4. Health and Safety
- Clients are required to inform us of any allergies, skin sensitivities, or medical conditions prior to their service.
- Estelle Esthetics reserves the right to refuse service if it is deemed unsafe for the client or staff.
5. Liability
- Estelle Esthetics is not responsible for any adverse reactions resulting from the use of products or services. Clients should perform due diligence in sharing medical or skin conditions before appointments.
6. Privacy Policy
- We respect your privacy and handle your personal information according to our [Privacy Policy]. Your data will only be used for appointment management, communication, and marketing (with consent).
7. Intellectual Property
- All content on our website, including logos, images, and text, is the property of Estelle Esthetics and may not be used without written permission.
8. Changes to Terms
- Estelle Esthetics reserves the right to update these terms and conditions at any time. Updates will be effective immediately upon posting on our website.
9. Contact Us
If you have any questions or concerns about these terms, please contact us:
- Phone: (716) 461-8079
- Email: Email Address
- Address: 315 Campbell Blvd Suite 1, Getzville, NY 14068